Become Improvers and Innovators

“Effective improvement and innovation is all about people.” Staff need to feel involved in improving parts of the system they know best. When setting priorities for improvement you need to have quality planning and understand needs and assets from the customer’s perspective. Always engage with patients, their families and staff when making improvements to healthcare delivery. [The Scottish Government. Personalising Realistic Medicine: Chief Medical Officer for Scotland’s Annual Report 2017-18. Published 2019. https://www.gov.scot/publications/personalising-realistic-medicine-chief-medical-officer-scotland-annual-report-2017-2018/pages/7/]

Healthcare Improvement Scotland. iHub https://ihub.scot/ (accessed 08/10/2019)

 NHS Education for Scotland. Quality Improvement Zone TURAS Learn https://learn.nes.nhs.scot/741/quality-improvement-zone (accessed 08/10/2019)

 Institute for Healthcare Improvement. IHI http://www.ihi.org/ (accessed 08/10/2019)